Purchase Agreement - Your 100% Satisfaction is Guaranteed

1. 100% Satisfaction Guaranteed: If you are not completely satisfied with any product, JAKS enterprises dba pet-formula.com will replace it without charge or provide me credit for the purchase price (less shipping and handling). you are entitled to a refund of the purchase price (less S & H) if you return the unused portion within 30 days with a Return Merchandise Authorization (RMA) number written on the exterior of the package. you can request an RMA by contacting pet-formula.com via this website. If your order was shipped thru our auto ship programs free shipping and you return it our standard shipping and handling fee will be deducted from your refund.

2. Auto Ship Program: I may qualify for discounts off the regular retail price on products I place on the Order Assurance Program. I agree to receive a fresh supply of my chosen Auto Ship Program product(s) in one of the 3 frames of my choice every 30, 45 or 90 days, I can modify my Order Assurance Program account at any time.

3. Payment Authorization: I authorize JAKS enterprises to withdraw payment equal to only the price in accordance with my customer status plus shipping and applicable sales tax if required from the credit card or bank account via PayPal.

4. Cancellation: I may cancel my Auto Ship Program at any time with no minimum purchase obligation. Cancellations must be made two (2) weeks prior to the next scheduled shipment date. I understand that by canceling, I am subject to the full retail prices and will no longer qualify to receive discounts unless I re-enroll.

5. Email Notifications: I consent to JAKS enterprises and its affiliates emailing me regarding its products, services, and other topics that may be of interest or benefit to me.

6.Sales Tax Sales Tax will be added to sales made within the sate of Minnesota and where required by law.

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